Walter CarmickleSep 10, 20201 min readU.S. Department of Veterans AffairsWhen VA call centers experienced a surge at the beginning of the pandemic, VA took a page from the private sector and implemented a chatbot in a matter of weeks. Follow link for more information.2 views0 comments1 like. Post not marked as liked1
When VA call centers experienced a surge at the beginning of the pandemic, VA took a page from the private sector and implemented a chatbot in a matter of weeks. Follow link for more information.